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Welcome

	Why You Will Be Satisfied
	The RomanticEscapades.com Quality Guarantee consists of the following points: RomanticEscapades.com guarantees that all of its products are new. All of our products are guaranteed against any factory defects for a period of 10 days after receiving your shipment. Simply E-mail us with your reason for returning the product, and we will E-mail you back with the required return authorization number. In order for your return to be credited, you must have the correct authorization number included with your product in the box it’s returned in. Please note: for sanitary reasons once you have received a product, it can only be returned or exchanged for reasons of factory defect. Sorry no exceptions. If you need to return a product please contact our returns department here. RomanticEscapades.com does not sell used VHS tapes, DVDs, CD-ROMs, or, God forbid, used sex toys.
	Safe Shopping Guaranteed
	The RomanticEscapades.com Safe Shopping Guarantee protects you while you shop at RomanticEscapades.com, so that you never have to worry about credit card safety. Period. We guarantee that every transaction you make at RomanticEscapades.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at RomanticEscapades.com. See guarantee details below.
	What Makes RomanticEscapades.com So Safe?
	When you get to the checkout screen, you will see a small key (Netscape) or lock (Internet Explorer) at the bottom part of your browser. If you click on the image it will show you how to look at the security certificate issued to RomanticEscapades.com by the internet's leading security authority Equifax. This certificate proves a couple of things about RomanticEscapades.com: Proof of Identity: In order to attain a secure server ID from Equifax a company must prove with legal documentation both their site's and business' authenticity. Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It is used by companies like Amazon.com and Netscape and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
	Guarantee Details:
	Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, RomanticEscapades.com will cover the entire liability for you, up to the full $50.00. RomanticEscapades.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at RomanticEscapades.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
	Your Privacy
	When you order from RomanticEscapades.com all of your information is kept in complete confidence and will never be released to anyone. Furthermore all orders are shipped in either a plain brown box or a USPS Priority Mail box with nothing to indicate the contents of the box. As a valued customer your privacy is one of our most important concerns.
	Shipping
	We ship all in-stock items one business day after we receive the order and payment.
	Backorders
	In the rare event that an item is backordered, you will be notified the following business day via e-mail. The item will then be shipped as soon as it arrives at our warehouse (usually only 3 to 7 business days later).
	Taxes
	Only orders shipped in Tennessee will be charged 8.5% tax.
	Payments
	We accept direct payment using Visa, MC, Discover, Money Orders, and Personal Checks. Please send payments to: (Personal Checks will have a 10 day delay in shipment due to confirmation) Romantic Escapades 2608 E. Center St # 2 Kingsport, TN 37664 (423) 239-7835 Store (615) 523-1168 Fax (423) 247-0061 Office orders@romanticescapades.com

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